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of over 100 short open courses is its ‘Best of an MBA’。 Taking this 20…day 
programme spread out over 9 months; participants can expect to gain a 
thorough understanding of the functional areas of business management; 
learn solid managerial skills; such as how to structure an organization; how 
to measure and monitor performance; and gain an understanding of the 
difference between leaders and managers; and how you can strive to be 
both。 The programme costs 29;000 and as well as the 20 classroom days 
participants are expected during the intervening two weeks to prepare 
cases and readings; which require approximately four to six hours of study。 
At the other end of the scale; the ‘Summit for Sales Executives’ lasts one day 
and costs 2;200。 This gives senior sales executives ‘an annual opportunity 
to address critical business issues related to sales strategy and operations 
with leading authorities from industry and academia’。
Appendix 287 
Universit。t St Gallen (Switzerland) 
The university (unisg。ch 》 English 》 Executive Education) has as 
its Vision 2010 statement: ‘We are one of Europe’s leading business universities; 
recognized for our teaching at all levels of life…long learning and 
for our research in fields of great social relevance。’ Its location between 
Lake Constance and the Alps is certainly an appealing place to study and; 
unsurprisingly; over 46 per cent of all its students are foreign nationals。 
Being a public institution embedded in the Swiss and German cultural 
environment; with its objectives and strategies only partly reflected in 
the purely market economy; St Gallen’s ranking in the world league for 
management development is surprisingly high。 It is the world’s leading 
German…speaking business school; but much of its teaching is in English。 
With some 18;000 members in 70 clubs on 4 continents; it has one of Europe’s 
largest alumni organizations。 
Its open executive development programmes are extensive; along much 
the same lines as other leading schools。 But it does have two quirky aspects 
to its work。 Established in 1898 during the heyday of St Gallen embroidery 
as a ‘mercial Academy’; it has always had a strong local presence。 
More than 3;000 people from the region a。。end the school’s public programmes 
every year; a statistic unlikely to be matched by any other school。 Also; 
more than 500 children a。。end the children’s lectures in business administration; 
economics and law。 
One of its flagship executive development courses is ‘International 
Senior Entrepreneurial Leadership’。 This is run jointly with partner schools 
in Shanghai; Singapore and the United States over 22 days over a 4…month 
period for senior executives with an interest in ‘brushing up’; strengthening 
and developing their entrepreneurial skills。 
FREE KNOWLEDGE TOOLS TO STAY AHEAD 
Business schools are not the only source of free knowledge resources that 
you can tap into to keep up to date。 Here are links to online free sources of 
knowledge tools to help you keep up to date; solve problems and shine in 
your organization: 
。 1000 Ventures (1000ventures): The pany’s business is 
selling e…coaching packages to individuals and panies; most of 
which are priced between 20 and 50。 However; there is a lot of free 
valuable information on the website; but you have to work hard to find 
it。 This link (1000ventures/business_guide/case_studies_ 
main。html) takes you to around 60 case studies from Amazon to Xerox; 
via Unilever; Microso。。; Thara Engineering (India); Shwee Shwian Food 
288 Appendix 
Co (Thailand) and British Petroleum。 Each case looks at the pany’s 
strategy; business model; value proposition and achievements; with a 
thumbnail sketch of the founder(s)。 
。 12 manage (12manage): Aimed predominantly at senior 
managers; decision makers; those working in major firms; academic 
or MBA students; this organization’s service provides information on 
over 1;000 management methods; models or concepts that are both 
scientifically accepted and applicable in management practice。 For 
each there is a concise description; its history; calculation; usage and 
application; process steps; strengths and benefits; limitations and disadvantages; 
assumptions and conditions; and references; as well as an 
interactive user forum。 This information is free but a subscription…based 
Premium service provides additional access to expert tips; resources; 
news and videos for each method。 Information is classified into 12 
management disciplines: Change & Organization; munication & 
Skills; Decision…making & Valuation; Ethics & Responsibility; Finance 
& Investing; Human Resources; Knowledge & Intangibles; Leadership; 
Marketing; Program & Project Management; Strategy; and Supply Chain 
& Quality。 All information is available in English; plus the following 12 
languages: Arabic; Chinese; Dutch; French; German; Italian; Japanese; 
Korean; Portuguese; Russian; Spanish and Swedish。 The site also has 
a management dictionary with 1;500 entries; and links and access to 
various education programmes。 
。 Accel…Team (accel…team 》 Employee Motivation): Based on 
the west coast of Cumbria; in the UK; this consultancy has a wealth 
of free downloads and other information on all aspects of human 
productivity; motivation; management; reward systems; ergonomics 
and munication。 The section on Historical Perspective provides 
scores of pages on the development of motivation theory and practice。 
There are summaries and critiques from the Chinese philosopher 
Mencius (372–289 。。。。) through to the development of scientific management 
(Taylor; Gilbreths; Mayo; McGregor; Maslow; Herzberg) and 
to more recent ideas such as those of Burns and Stalker; Minzberg and 
Drucker。 
。 AmosWEB (amosweb): This site publishes economics information 
and instructional resources; taking the subject seriously but 
‘with a touch of whimsy’。 The principal author and content developer 
is Orley M Amos; PhD; a professor of economics at Oklahoma State 
University; assisted by Antonio Avalos; PhD; an assistant professor of 
economics at California State University。 There is an extensive glossary 
of economics terms and concepts; a searchable database of economics 
and related websites; and a number of multiple…choice exam tests that 
can be used to check your knowledge。 ‘The Pedestrian’s Guide to the 
Economy’ provides answers to ‘many of the most asked; a few of the 
Appendix 289 
least asked; and some of the never asked questions about the economy’。 
There is also a section on key current economic statistics; growth rate; 
employment; inflation etc; for the US economy only。 
。 BizEd (bized。uk): The site offers support for economics; business; 
accounting; leisure and recreation; and travel and tourism at several 
levels; including AVCE; AS and A2 level; International Baccalaureate; 
HNC; HND and MBA。 Topics include current affairs articles wri。。en 
to directly support the curriculum; weekly newsle。。ers; case studies 
and features looking at the economics and business arguments behind 
various news stories。 Its archive stands at around 3;000 articles and 200 
PowerPoint presentations covering strategy; accounting and finance; 
marketing; operations management; HRM; economics and a virtual 
case study of The Cameron Balloons Virtual Factory; showing every 
aspect of its operations from factory floor layout to cost breakdowns 
and pany history。 
。 Business Balls (businessballs): Launched in 1999 as ‘a free 
ethical learning and development resource for people and organizations’; 
this quirky site is run by Alan Chapman; in Leicester; England。 
Packed full with innovative ideas; materials; exercises; tools and 
templates; it is a first port of call for anything in the management 
development and training fields。 
。 Business Link (businesslink。gov。uk): This is the UK government’s 
online support service for small and new businesses。 The information 
and tools on the site are a valuable knowledge resource for any size 
of business。 Every aspect of business is covered; including in…depth information 
on IT and e…merce; finance; grants; taxes; and buying or 
selling a business。 Alongside each topic is a list of additional free tools 
and resources and information on any courses being run on or around 
that subject area anywhere nearby。 
。 CasePlace (caseplace); an initiative of The Aspen Institute; 
a business education think tank; is designed for business school 
faculty to help with new curriculum development。 Thousands of business 
cases and related teaching materials from a wide variety of publishers 
are listed and the site is free and open to students; executive 
educators; and anyone interested in learning more about social and 
environmental issues in business。 
。 Connections (h。。p://cnx): This initiative; initially spurred by faculty 
at RICE University Texas in 1999 and supported with grants; from 
among others; The William and Flora Hewle。。 Foundation; provides an 
environment for collaboratively developing; freely sharing and rapidly 
publishing scholarly content on the web。 Organized in small modules 
that are easily connected into larger collections or courses; all content is 
free to use and reuse under the Creative mons ‘a。。ribution’ licence。 
There are over 70 business…related courses listed。
290 Appendix 
。 Easy Calculation (easycalculation): Free calculators and 
converters are available here for every type of mathematical and 
statistical activity; from the basic – mean; median; mode; standard 
deviation – through to the more plex – binomial distribution; 
negative binomial distribution; Poisson distribution; hypergeometric 
distribution。 Every MBA should at least know what these terms mean。 
。 Economy Professor (economyprofessor): This is a free dictionary 
of economic terms; concepts; theories and theorists。 Its purpose 
is to provide its users – in the format of an open…content website – with 
information on all economic theories and theorists。 With hundreds of 
subjects listed; from ‘ability to pay principle’ to ‘x…efficiency’; passing 
through ‘moral hazard’ and ‘Slutsky’s theorem’ on the way; the listing 
appears prehensive。 
。 Find Articles (h。。p://findarticles) is a service provided by BNET 
(bnet); a publisher of business; puter and technology 
news and information。 This search engine is geared up for hunting 
through hundreds of magazines (The Wall Street Journal; Financial 
Times; Harvard Business Review to name but a few)。 Alongside articles 
are flagged up tools; tips and other useful resources such as its ‘Crash 
Course’ related to the subject you are researching。 Looking for an 
article on mergers; for example; produces ‘How to Plan a Merger’; a 
very detailed article; as well as ‘Lessons from the Mega…Mergers’; 
‘Five Signs That Your Merger Is Doomed’ and ‘M&A Quick Analysis 
Worksheet and Video: Choosing a Merger Candidate’。 MagPortal。 
 (magportal) is another search engine and directory 
for finding online business magazine articles and Wilson on the Web 
(wilsonweb/research) claims to have the largest collection of 
annotated links to select web marketing and e…merce articles and 
resources ‘on the planet’。 
。 Free Management Library (managementhelp): This appears 
to be a labour of love provided by Authenticity Consulting; LLC of 
Minneapolis; Minnesota; which has refrained from adding pop…ups; 
advertisements; flashing banners etc in the Library; keeping it clu。。er 
free so that users can quickly identify and find the most useful content 
in the Library。 The Library’s purpose is ‘to enlighten users; not only 
from their reading the various articles in the Library; but also from 
their understanding of the arrangement of the information in the 
Library’。 Topics cover subjects such as Boards of Directors; Employee 
Performance Management; Finances; Leadership; Marketing; Organizations; 
Organizational Change and Development; Staffing; Strategic 
Planning and also Training and Development。 There is a vast range of 
free resources available in the ‘General Info’ section on the right…hand 
sidebar。 Also; see the ‘Related Library Topics’ and ‘Remended 
Books’ referenced from the bo。。om of each topic’s page。
Appendix 291 
。 Mind Tools (mindtools): The purpose of this website is to 
persuade you to sign up to The Mind Tools Career Excellence Club; but 
you can get plenty of value without doing so。 Free on Mind Tools; you 
can take its modules on leadership; personal effectiveness; goal se。。ing; 
stress management; creativity; problem solving; time management and 
munication skills; covering writing; presentations; speaking and 
negotiating。 There are worksheets for such topics as SWOT and PEST 
analysis; an anger management ‘Hostility Log’; examples of Gan。。 charts 
and a speed reading tool to help you to read and understand wri。。en 
information much more quickly; this is an essential skill for MBAs who 
have to master large volumes of information quickly; as is usually on 
offer in business schools as a pre…a。。endance learning option。 
。 Money Terms (h。。p://moneyterms。uk) is another website describ
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